STORE POLICY
Customer Satisfaction is the Key
Legal Notice
A.Use of this website
This website is owned by RichRose Studio Inc. (hereinafter " RichRose") and is operated for your personal non-commercial use and information. Your use of this website is subject to the following terms and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these terms. If you do not agree with any of the terms, please do not use this website. You are responsible to ensure that your access to this website and material available on or through it are legal in each jurisdiction in or through which you access or view the site or such material.
B.Privacy: Our privacy practices are explained in our Privacy Policy, which also governs your visit to this website. Your continued use of this website implies that you acknowledge that you have read our Privacy Policy and agree to be bound by and accept its terms and conditions. You consent to the use of your personal information by RichRose by the terms of and for the purposes outlined in our Privacy Policy, as the same may be amended from time to time.
C. POLICY: When you purchase products and/or services from Richrose using the www.richrosestudio.com website, your purchase is subject to separate Terms and Conditions of Sale applicable to the website. Certain additional terms and conditions may apply to purchases of products and other uses of portions of the www.richrosestudio.com website.
D. ACCOUNT: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This website is directed for use by adults. Those under the age of 13 should not use this website. In addition, if you are aged 13 or older but under the age of majority in the jurisdiction in which you reside, your parent or guardian should use this website on your behalf and you should not use the website on your own or provide any personal information to RichRose. RichRose does not knowingly collect information from children under the age of 13. RichRose and its affiliates reserve the right to refuse service, terminate accounts or cancel orders at their sole discretion.
E. PRODUCT: RichRose and its affiliates attempt to be as accurate as possible in describing all products available for sale and/or distribution by RichRose. However, RichRose does not warrant those product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.
Price and availability information provided on this website is subject to change without notice. All prices quoted are in your local currency.
This website and its contents are not to be construed as an offer to sell any product or service.
F. Exclusion of warranties: RichRose makes no representation or warranty regarding the functionality, the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. RichRose does not represent, warrant or undertake that any errors on or relating to this website will be corrected, or that any server from which the website is operated is or will be free from viruses or other harmful components. All material or information on this website is provided to you "As is", "With all faults" and without warranties of any kind, whether express or implied. RichRose and its licensors disclaim all warranties or conditions, written or oral, statutory, express or implied, including without limitation, warranties or conditions of merchantability, quality, durability, suitability, or fitness for a particular purpose. These exclusions are in addition to any specific exclusion otherwise provided in these terms and conditions. Because certain federal, state, or provincial laws do not permit the exclusion of certain warranties, these exclusions may not apply to you.
G. Limitation of liability: RichRose will not be liable for any damages, either direct or indirect, incidental, special or consequential, for use of or inability to use material, products, or services of any kind, delay of or partial delivery, termination of rights or loss of profits, data, business or goodwill, whether on a contractual, tort or extracontractual basis or to provide indemnification or any other remedy to you or any third party. Your sole and exclusive remedy is to discontinue using and accessing this website. Because certain federal, state, or provincial laws do not allow the exclusion or limitation of certain damages, these exclusions may not apply to you.
H. Copyrights and trademarks: The material on this website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed, or modified, in whole or in part in any form whatsoever, including but not limited to text, audio, or video, without the prior written consent of RichRose. Trademarks, logos, and service marks (collectively, "Marks") displayed on this website are registered or unregistered Marks of RichRose or others, are the property of their respective owners, and may not be used without written permission of the owner of such Marks. You may not use any meta tags or any other "hidden text" utilizing RichRose name or trademarks without the express written consent of RichRose. Any unauthorized use of this site and/or its contents terminates the permission or license granted by RichRose.
I. Confidentiality: You acknowledge that information or material which you provide electronically through your access to or usage of this website is not confidential or proprietary, except as may be required under applicable law or pursuant to RichRose privacy policy, and acknowledge that unprotected e-mail communication over the Internet is subject to possible interception, alteration or loss. You represent and warrant that the information or material which you provide electronically to RichRose by accessing or using this website does not infringe the rights of any other person or entity.
J. Electronic communications: By you visiting this website or sending e-mails to us, you are consenting to receive communications from us electronically.
K. Links: Links and references to other websites are provided to you as a convenience only.
L. Viruses: RichRose does not represent or warrant that the information or material, including the downloadable software, accessed from or through this website will be uninterrupted or free of errors, defects, viruses, or other harmful components, or that any such problems which are discovered will be corrected.
M. Damages to others: You agree not to introduce into or through this website any information or materials that may be harmful to others. Among other things, you agree not to include, knowingly or otherwise, any error or defect in material or information which may, among other things, be a libel, slander, defamation or obscenity, or promote hatred or otherwise give rise to a criminal offense or civil liability on the part of any person or entity.
N. Rights: All rights not expressly granted in these terms are reserved to RichRose. Nothing contained in these terms shall be construed as conferring by implication, estoppel, or otherwise any license or right under any copyright, patent, trademark, or other intellectual property right of RichRose or any other person or entity.
O. Governing Law: This site is controlled and operated by RichRose and these terms, this website, any use of this website and any transaction conducted on or from it shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein without reference to principles of conflict of laws.
P. Arbitration: Any dispute, difference, controversy or claim between us or by either of us against the other or the employees, agents, mandataries, officers, directors, successors, assigns or affiliates of the other, arising out of, relating to, or having any connection with, the present terms, this website, any use of this website and any transaction conducted on or from it (whether contractual or extra-contractual, in contract or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future), including any question regarding negotiation, formation, existence, validity, performance, effects, interpretation, breach, resolution or annulment and further including the applicability or scope of this arbitration clause (including the National Arbitration Forum's Code of Procedure ) (hereinafter collectively referred to as "Claims" and each, individually, as a "Claim") shall be referred to and finally resolved by binding arbitration, to the exclusion of courts of law, before or under the rules of the National Arbitration Forum under the Code of Procedure then in effect and any specific procedures for the resolution of small claims and/or consumer disputes then in effect. However, before you submit a Claim for arbitration, you must first contact our office to mitigate any damages and allow us to resolve the dispute.
Q. Changes to terms/severability: RichRose may modify, alter or otherwise update the terms applicable to this website from time to time.
R. Jurisdiction: This website is controlled and operated by RichRose from Ontario, Canada. RichRose makes no representation that materials on the website are appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
S. Cookies: We may use "cookies" to track your preferences and activities on the RichRose website. Cookies are small data files transferred to your computer’s hard drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, your registration information, and the number of times that you view a particular page or another item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You can also opt out by using the following link: networkadvertising.org/choices/. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site.
T. No waiver: The failure of RichRose to enforce any provisions of these terms or to respond to a breach by you or any third party of these terms shall not in any way waive the right of RichRose to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.
U. Termination: RichRose reserves the right, at its sole discretion, to terminate your access to all or any part of this site, with or without notice.
V. Payment terms: Terms of payment shall be determined at RichRose's sole discretion. Payment shall be made by credit card unless some other pre-arranged method of payment has been accepted by RichRose. Any payments made by credit card are subject to the approval of the financial institution that has issued the credit card.
W. Product availability: The availability of certain Products may be limited, and Products may not be available for immediate delivery. RichRose may revise or cease to make available any Products at any time without prior notice. If RichRose is unable to deliver you a Product ordered due to lack of availability, RichRose will notify you via e-mail and your order will be automatically canceled concerning such unavailable Product, provided that RichRose may, in its sole discretion, contact you to allow you to maintain your order subject to a revised delivery time if and when the Product becomes available.
X. Shipping; taxes: RichRose will arrange for the shipping of the Product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation. Delivery times provided by RichRose are estimates only. RichRose shall not be responsible for any damages or costs resulting from any delivery delays. Tax charges are calculated based on the shipping and/or delivery address associated with your order. Sales tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the sales taxes you paid for the Product. You will not, however, receive a refund for the sales taxes you paid on the shipping and handling of the item, as the shipping and handling charges are non-refundable once an item has been shipped. If you have any questions about the sales taxes on your order, or whether taxes apply to your shipping and handling charges, please contact us.
Y. Ownership; risk of loss: All Product(s) purchased from RichRose are delivered to you by a third-party delivery company, under a shipping contract. Since the actual delivery of your order can be impacted by many events beyond RichRose control once it leaves our facilities, RichRose cannot be held liable for late deliveries. RichRose will, however, work with you to ensure a smooth delivery.
Z. Exclusion of warranties and limitation of liability: Except as expressly provided for in this agreement, RichRose does not make or give any representation, warranty, or condition of any kind, whether express or implied, statutory or otherwise, including without limitation warranties as to uninterrupted or error-free transactions, privacy, security, merchantability, quality, title, durability, suitability, non-infringement or fitness for a particular purpose, or those arising out of a course of dealing or usage of trade. In no event will RichRose be liable for any indirect, incidental, or consequential damages, howsoever caused, including but not limited to, any lost profits, lost savings, loss of use, or lack of availability of facilities including computer resources, routers, and stored data, punitive, exemplary, aggravated or economic damages, arising out of the products provided by RichRose or otherwise related to this agreement or the transactions conducted on or from this website, even if RichRose or any of their lawful agents, contractors, employees or mandataries have been advised of the possibility of such damages or claim. In no case will RichRose's total liability arising under any cause whatsoever (including without limitation breach of contract, negligence, gross negligence, or otherwise) be for more than the amount paid by you for the specific products ordered under this agreement and to which the claim relates. In no event will RichRose be liable to you for damages or losses resulting from viruses, data corruption, failed messages, damages arising as a result of transmission errors or problems, telecommunications service providers, RichRose contractors, the internet backbone, third-party suppliers of products or services, damages or losses caused by you, or your respective employees, agents, mandataries or subcontractors, or other events beyond the reasonable control of RichRose.
AA. Export laws: Products sold or delivered under this Agreement shall be subject to export control laws and regulations of Canada. You agree to comply at all times with all such laws and regulations. You will defend and hold RichRose harmless against all claims, damages, or liability resulting from a breach of the foregoing.
BB. Enurement: This Agreement shall inure to the benefit of and be binding upon each of the parties hereto and their respective successors and permitted assigns.
CC. No waiver: The failure of RichRose to enforce any provision of this Agreement or to respond to a breach by you or any third party of this Agreement shall not in any way waive the right of RichRose to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.
Last update: January, 2024